****NEVER BOOK WITH SYKES COTTAGES**** Very similar experience as Richard below. We had booked through Sykes Cottages for Easter Bank Holiday weekend , however due to the current situation happening all over the world and particular the UK being on Lockdown, we are unable to travel to our holiday booking. After getting in touch with Sykes Cottages to try and get a refund, they have been very unhelpful and unwilling to give any kind of refund and instead have responded ' it would be a loss in business for the owners '. Unfortunately the whole world is loosing out on business right now, but this situation is out of our hands. One option Sykes Cottages did give us was to book another time in the year or 2021 but there would be a fee involved & if the price of the property was higher we would also have to pay this. Im completely shocked at how this is being dealt with and I can certainly say I will never by using this company again or advise anyone else to. It is absolutely disgusting.