Use Sykes every year but this will be the last time. Not only is this site not letting anyone cancel due to covid outbreak , they allow people to pay DOUBLE to what they originally paid to rearrange to another date. Which is disgusting. However, we have chosen a date where it is cheaper than our original price, yet they will not refund us the difference? So if I was to book it now (as a new customer) the trip would cost me less???! This random price increase is not stated on their website at all, and I have only found this out after rearranging our original booking. Theyre letting themselves down compared to other companies who are letting people cancel / rearrange for no extra cost. Will not use this company ever again.