Booked a lovely apartment 8th May my dads Birthday,we have just recently lost my dad so was taking my mum on a break,payed deposit,balance due 27th march bank went in for payment but not enough funds,after trying a few times they emailed us as though we was still going,we are not being forced to change dates non of us know when this will be over or what's around the corner never mind next yr,we are not cancelling the government are,so we shouldnt be charged fees and should be refunded,we only payed £20 deposit were not bothered about that it's the £160 they want aswell😡 we will never deal with them again there making lots of money out of us all at this sad time 😡