AVOID AVOID AVOID Sykes Cottages management are a bunch of unscrupulous, greedy bastards. AVOID any dealings with them unless as a customer you’re trying to recover money paid for bookings they have cancelled, stop them helping themselves to balances of deposits in future (simply cancel the cards you used) or join in the growing band of people denouncing them as widely as possible for profiteering from the Coronavirus tragedy. Their offer to credit amounts already paid against future bookings is scandalous when you find out it is for up to two years - the chances are they will no longer exist, the holiday property owners may no longer be in business and they refuse to refund any difference if the cost of the future booking is less than the amount already paid. Take the risk by all means but I suspect all you will be doing is putting good money after bad.