An awful Company, who doesn't care about the current unprecedented crisis. After paying a low deposit of £20.00. We only have two choices. 1. Cancel our booking but an automatic payment of £960.00 will come out. 2. Risk continuing paying £2,800.00 with a risk of losing that if the climate does not improve by August. We find this completely unacceptable, Sykes website at time of booking were very misleading about the £20.00 deposit. We only knew when we received the receipt after booking and that was in small print. If we had known this & we could face £900.00 Cancellation fees we wouldn't of bothered ordering. It seems both Guests and Owners are being affected. It's unfair on both! Owners want to refund but Sykes will not allow. Also Owners get massive fines if they wish to remove their accommodation from the Sykes website. I'm sure this is fraud! And I hope Sykes will get investigated.