My wife is in the most vulnerable group from Covid-19. We tried to rebook our holiday to next year but there was nothing available for the next two years. Tried to contact Sykes by telephone but always busy but then they closed their call centre. Tried to email but no reply. Sykes say its easy to make amendments but it was impossible. I subsequently found out that there were no dates because the owner was leaving Sykes as a booking agent. I had to take action to prevent Sykes taking the outstanding balance from my credit card. This firm is refusing to give refunds and is profiteering from the Covid-19 crisis. Sykes is more concerned about getting up its Trustpilot score than treating its customers fairly. Don't trust this company.