We’re in the same situation as lots os Sykes customers. Cancelled holiday (paid in full due to go tomorrow, obviously not going) and no refund. Owner said he is refunding but Skyes are keeping our money! Daylight robbery. They’re writing fake good reviews on Trustpilot too. How these good reviews got through to them is baffling. There’s a message clearly stating they’re not taking calls and you can’t leave a message?! We’re NHS workers. I agree with other reviews. The government have clearly said no profiteering from this crisis so why isn’t the CEO being prosecuted? They are robbing the owners AND the customers. Where do we take this?