Covid -19 aside, I can happily say that I am impressed by the customer service I've received perviously - and look forward to staying at another this winter in lovely Llanberis. Given the circumstances, the current guidance is troubling. However I feel that Sykes - still offer nothing short of commendable holiday lets. On that basis, can only offer a 5* review. I can only imagine what misery anybody working in a call centre can be experiencing right now, and can only commend the staff for managing the best they can given the very often blunt lack of humanity I'm seeing from some other customers.