I've just had a complete refund for a £5000 holdiay to America for Easter. Why can't Skyes do the same for £450 weekend cottage in Devon??? I booked well before the current 30 day lock-down for a cottage in May. No refunds given or even offered under this Covid crisis, instead Skyes are withholding monies and offering vouchers for 2021 instead, so I cancelled (loosing my deposit) before the remaining balance was due in fear of loosing that too! Under the laws of 'Frustrated Contracts' what Skyes are doing is both immoral and ilegal. Please Google search 'CMA Coronavirus (COVID-19) response' and fill out the form - only takes 2 mins and these guys will investigate them. My Advise to everyone is CANCELL your holiday before remaining balances are due, otherwise Skyes will keep it, giving you nothing in return. THESE POEPLE ARE TAKING £100's of THOUSANDS OF CUSOMER'S MONEY WITHOUT DELIVERING A THING!