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Thomas Fielding
If I could give this company zero stars then I would do. Same boat as everybody else regarding the COVID-19 epidemic. Forced with 24 hours notice to pick another date for our holiday to the lakes. Every date is £350 more expensive on top of the £761 already paid. They tell me I cannot cancel unless I wish to forfeit the money already paid and must pay the difference. I am simply not happy to do so. What an absolute sham of a company. I will be contacting the travel insurance first followed by the FCA/Ombudsman if they do not provide me with a satisfactory response. On another note my wedding has had to be rescheduled ( different companies entirely) due to the epidemic and ALL parties have done this F.O.C. Sykes are quite simply using customers to keep their business afloat/ use this situation as a means to rip people off, they ought to be ashamed.
4 years ago
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Sykes Cottages has a 1.2 average rating from 1,481 reviews

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