Could not go on planned holiday because of covid 19 situation, emailed company received a standard email back which didn’t answer my question. Company not contactable in any way. The balance of £600 was due next weekend and I couldn’t afford for Sykes to take the money for a holiday I was now going on next year as my husband has no work due to the situation. And so, having paid £54 deposit I cancelled the holiday, but Sykes are going to take an additional £208 deposit as I paid at the time when they were offering low deposits. I will never use this company again, shameful to make money out of this horrible situation we are all in