Due to the coronavirus outbreak we have had to cut short our holiday dated Saturday 21 to Saturday 28 March and returned home on the Tuesday morning. We would never have gone but were completely unable to get through to Sykes prior to leaving home for the holiday as all methods of contact were either totally blocked up or simply not working. The result has been that we spent our time on holiday feeling guilty that we really should not have been there, and also waiting to be told by the government that we had to go home. It is time that Sykes did the decent thing and refunded people for the holidays they could not have. You have treated so many loyal customers so badly Sykes. Unfortunately, we have another holiday booked through Sykes in July, but after that we will certainly never be using you again, and will be strongly advising others to avoid you as well.