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susie dufort
I booked a 4 day break due to start on Monday 23rd March on Saturday 21st March. Sykes took my payment in full that day and at that time it is clear that they were still taking bookings. The owner of the cottage cancelled the booking on Sunday 22nd March in the evening - and told me they'd write to Sykes saying that I should get a full refund as it was they, not I, who had cancelled. I have been unable to get through either on live chat, or phone, and despite 3 emails have heard nothing from Sykes. I am determined to get my money back!
4 years ago
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Sykes Cottages has a 1.2 average rating from 1,481 reviews

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