AVOID THIS COMPANY. Having booked a family holiday at the end of April and in the present circumstances we are unable to go on the holiday. Sykes cottages took our money on the 14th of March and then sent an email saying that no refunds are available and that the extra insurance that we took out would not help us. They stated that the contract was in place that would not allow us to ask for a refund. An offer to move the dates at extra cost to a time where we can not attend is of no use to us. I wish I were a contracts lawyer I would explore every avenue to get my money back and then promote the service to the thousands of disappointed customers that are trying to get refunds. If there is a law firm out there and they are a good firm, please look into this situation and give some legal advise. Your phone number and email will be very busy indeed. When the situation gets tough the good companies shine. the BAD companies also show their true colours and Sykes cottage are NOT TO BE TRUSTED. If you have a property with them, please remove it ASAP, as YOU may be looked upon in the same way. AVOID SYKES COTTAGES.