Sykes have NOT made me happy.i have tried to rebook ( Coronavirus halting the possibility of meeting my bookin) and wrote explaining,even offering to postpone for 12 months. Told I could do this through my account . I tried but it was not possible. The site blocked the ability to amend holiday dates. I had checked their site and ghe cottage we had booked was free for the weeks wanted in 2021. They seem to be willing go.take new bookings but curiously unable to.amend , as they suggest we do, any live bookings. I wrote and explained and again suggested 2021 dates. Again told to use my account but no access to that function was allowed. They are now insistent that I pay the full deposit despite the fact that I will not be able to fulfil the booking due to Lockdown. I then tried to cancel and as always the only way to cancel was to tick the box which "confirmed to collection of the full deposit" total lack of integrity in my view. Sykes ate manipulating dates under the terms of their punitive deposit scheme in line and contrary to their contentions, are certainky NOT acting on behalf of their clients best interests. I hope that clients both renters and holiday makers take full note of their dishonourable approach and guess they will.soon cease trading.