I've used Sykes in the past without problem. However I had made a full payment for a cottage in early June 2020 which is now not possible under lock down. I cant move my booking to 2021 as the owner has pulled the property from their list. Sykes Customer service passed my first two inquiry's to their 'task force' a month ago, but they have not responded to me despite several calls and emails, now SYKES have closed the customer service support line so you cant speak to them. I am very annoyed with this and may potentially loose a lot of money. I can only presume Sykes are about to go bust and are doing damage limitation by not speaking to their customers. At this time in 2020 I would recommend NOT using this company.