What a brilliant website. Clearly a bi-dimensional world we live in. THIS WEB SITE TELLS THE TRUTH ABOUT SYKES HOLIDAY COTTAGES. NOT ONE GOOD REVIEW. If you believe Trust pilot they are an excellent company. Maybe I missed something - Sykes do not reply to emails or answer a phone - I've held for 45 minutes!!! So maybe if their staff stopped issuing dodgy reviews they'd have more time to clarify their illegal retention of peoples monies. You will be made to pay for holidays you cannot take. Stop your card used for your deposit and contact CMA and your MP. Somehow these directors must be proscecuted. Equally strange is Chester trading standards know of the issues but refer you to Citizens Advise, who are building a case for them? Pressumably.(