Awful company. Similar story to others. Told to move and that no refund available. Turns out this was not correct. Now got another trip booked for June which we will not go on. Told we can move but we can't. Now absolutely no contact and told no guarantee of refund if lockdown extended. They then tried to charge me £140 extra after saying the week we rebooked would be the same price. They did waive this (generous I know), but was hassle sorting it out. Spoke to owner of property who is equally disgusted with this company. She is lovely and has offered a refund of what Sykes paid her, should the lockdown extend over our new dates. Terrible customer services and a terrible approach to the pandemic situation, will never book with again.