I am disgusted with this company. I had to cancel my holiday booked for 17th July. My family cannot travel from Thailand because of coronavirus. I still had to pay 216 pounds to cancel. I booked this in December. I am self employed so am not earning at the moment. Took out insurance . They can't help either because it's not in the lockdown period. People can not travel to the uk from Thailand for the foreseeable future. Had to cancel now because the full amount was being taken out of my bank on 5th June. You would think that they would consider having to cancel through no fault of our own