I would have preferred to leave a no star review even that would be to good for Sykes, booked a cottage but due to lockdown unable to go even TOLD by Sykes I must not travel to the cottage, offered a credit note which I refused as I had already seen negative comments from other disappointed customers who couldn’t receive a refund even though CMA and government said companies must offer a cash refund, cannot get through by telephone they do not answer e mails never ever will I use Sykes Cottages again and will let everyone know what a despicable company they are.