Sadly our experience is exactly the same as everyone else here. Holiday booked for mid July. Full payment due by next week. Have been emailing and emailing but just getting stock responses. Half of our group were due to come from poland but obviously now can’t. Sykes won’t even entertain letting us move the booking as our departure date is outside the government advised travel exclusion window. I’ve asked the question ‘seeing as current advice is no overnight stays away from normal place of residence and we cannot possibly know whether we will be allowed to travel by July can we not pay the deposit and defer the remaining payment until nearer the time’ no response to any of my four emails this week. Phone just stays on hold permanently. I don’t want to weaken the economy any further but this company does not deserve to survive the coming recession when hundreds of other businesses, all hugely struggling to survive are bending over backwards to try to do their best for their customers. DO NOT BOOK A SYKES HOLIDAY IF YOU DONT WANT TO EXPERIENCE THE SAME AS WE ALL HAVE.