I paid in full for a holiday due to happen in May which obviously had to be cancelled. I contacted Sykes to ask about a refund but was told I couldn't have one without losing my £1,700, but could rebook for another date. They presurised me to take one in October, which I agreed to rather than lose my money, but in retrospect I don't want a holiday in October. I rang them repeatedly without getting through, then emailed and eventually was told they wouldn't agree to that. Needless to say I'll never be using them again.
5 years ago
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