Beware of booking via Sykes who own various holiday let companies. They could have been more sympathetic to our situation and havent been! The owner of the house we were booked to stay at in September (Compton House, Coombe Lane Somerset) has refused to allow us to amend our booking despite most of our party consisting of over 70 year olds (oldest is 93) and who have been advised to remain shielding from CV19 issues. They have no intention of taking any holidays this year for fear of contracting covid 19. They are not even leaving their own homes, let alone travelling to other parts of the UK! We asked the owner to defer our holiday for us and she has refused. We are absolutely disgusted as we will now lose our money because we will have to cancel. Clearly the owner is only interested in money and its not problem for sykes if we cancel as they will receive more money from whoever books our slot. Sykes and Compton house owners - you should be ashamed of yourselves for being so uncaring. Never again will we book with you. Disgracefull treatment of elderly and vulnerable customers.
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,481
reviews
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