Sykes Holiday Cottages is not a business I would recommend for renting a cottage in the UK. I booked and paid a deposit in January 2020 for a cottage in Wales in June. In April, because of the COVID-19 pandemic, I decided to cancel my holiday. The Government had put the country in lockdown which meant the contract with Sykes was frustrated/void. Since mid-April, I have been trying to get my deposit back as required by law. Sykes keep on doing everything possible to make a simple refund very difficult. I have written many emails asking for my money back. I got a partial refund but Sykes is still hanging to the rest. I would not recommend this despicable business to anyone.