As a property owner who has been with sykes 6 years I am sickened by their treatment of both customers and owners. As we live in Wales, and Sykes were doing nothing in respect of coved even though to date we are still shut down and only able to travel 5 miles, we decided it was not fair on customers, ourselves or the community to take bookings at least up to the end of August. I contacted the customer s myself to make sure they weren't led into paying money for a holiday they wouldn't be able to take. In the last month have sent countless emails, all ignored and sat on the phone for hours trying to talk to someone about the situation in Wales. When I thought things couldn't get any worse I finally managed to speak to someone by saying I was wanting to book. When they realised I was an owner they put the phone down on me. Then today I get a call re someone who wants to change dates , as soon as I tried to explain the situation they cut the line. Disgraceful. Taken it upon myself to contact all my bookings saying do not let sykes take any more money from you. Needless to say we will be finishing with them as soon as possible. Has anyone any ideas how we may stop these rogues as a group? Jan. Wales ( didn't want to give even one star)