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JUST TO WARN ANYONE TAKING UP THE BOOKING FOR OLD MISSION HALL CROMORE ISLE OF LEWIS 10/08/20-24/08/20 THIS IS NOT AVAILABLE AS THIS WAS MY BOOKING THAT WAS CANCELLED BY THE OWNER DUE TO COVID-19. SYKES ARE SHOWING THIS AS AVAILABLE AND WILL TAKE THE 30% DEPOSIT KNOWING FULL WELL THE OWNER HAS CANCELLED ALL BOOKINGS. THE BALANCE WAS DUE TO COME OUT OF MY ACCOUNT ON THE 29/06/20 BUT NOW MY ACCOUNT IS NOT SHOWING THE USUAL BALANCE REQUEST AND I WAS TOLD I WOULD GET A REFUND FOR THE £79.00 I PAID BUT ON MY ACCOUNT IT IS SHOWING A EX-GRATIA REFUND OF MORE THAN DOUBLE THE £79.00 WHICH MAKES ME THINK THEY ARE LYING ABOUT THE REFUND AND I AM WORRIED THAT THEY MAY STILL AND TAKE THE BALANCE DUE. THE OWNER INSTRUCTED SYKES TO MAKE GOOD ALL CUSTOMERS THAT WERE CANCELLED .
4 years ago
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