Sykes forced me to change the dates of my holiday or lose the entire booking with no refund while in lockdown. When I heard that the CMA had found this to be illegal behaviour, I contacted them again to request a refund and they said I didn't qualify as I had "entered into a new contract with them". They are shamelessly exploiting their customers during lockdown. I will never buy through them again and would urge others never to have any dealings with them.
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,481
reviews
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