Disgusting company to deal with. We booked a holiday in Wales in June and had to change the date so we re booked for later on in June, we were told to re book again as Wales wasn't open to holiday makers. We changed the date to the 3rd of July only to get a call from Sykes to say we will have to go on the 4th of July, They took all our money knowing we couldn't go till after the 13th of July, i've sent 14 emails and tried to call getting no response. I have been i contact with the owner of the cottage and she has NOT had any money of Sykes. The money is not Sykes so it must be THEFT.