Absolute disgrace, cottage was taken off rental in January. Not told about it until day of departure to cottage. All packed up and ready to go, only when phoned to collect keys was I told about it. Sykes blamed covid 19 but owner informed them in January but Sykes chose to ignore it. Owner sent all emails to me that was sent to Sykes in January, March, April and June and still they continued to advertise the cottage and two others that the owner had removed. Never use these. Had to wait for refund until our holiday was over, therefore ruined everything for the four of us. Shame on them