We have used you for two previous holidays and again booked for this year. Plan was to take my 77 year old mum with us, but then the pandemic happened and I tried to ring you to discuss but couldn't get through and as the only communication from you was a text to say we are taking the full payment from you (only paid£30 deposit) I assessed the Covid-19 situation and felt I didn't want to risk taking my mum. You only contacted me to acknowledge our cancellation and to my horror said we'll you still need to pay £165, really!
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,480
reviews
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