I had cancelled my holiday booking online 12 weeks before the start of my UK holiday (due to COVID). I received a message on their website that the booking was cancelled and I would receive an e-mail confirming that, also that no further funds were going to be taken out. They then took the funds out anyway (over $1,700). I e-mailed but only got an automated message in return stating they were very busy at the moment. Seriously? I'd give them a 0 star rating, but that wasn't an option. In the middle of a global pandemic they are money grabbing. Disgraceful.
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,480
reviews
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