We booked with Skye’s at the end of September 2019 and we took out this insurance through Sykes. The holiday was booked for a group of 20 and includes four generations from 2 yrs to 86yrs. Covid-19 guidance does not permit multiple households visiting one location where it exceeds 6 people, let alone allow a group of 20 to holiday together. Within our party are several people shielding (as one example, my 86yr old father has dementia, diabetes and is undergoing cancer treatment) and others are considered vulnerable (diagnosed asthma, diabetes). Plus, 1 couple are still stranded abroad. As you are aware, at present it is a criminal offence to: · meet indoors with anyone who is not a member of your household or, from 13 June, your support bubble, except for specific exceptions set out in law · meet outdoors in a group of more than six with people who are not in your household or support bubble, except for specific exceptions set out in law We are not prepared to take the individual risk. Despite that Sykes have not been able to reassure me that the property we had booked can accommodate social distancing. They have tried to take money out my account and I had to block them with bank. A awful company.