What a LOW review value: 1.12 out of 5. NOT surprised; read on. Have you noticed that one cannot leave TripAdvisor or Google reviews for cottage managed by Sykes? Regarding the expensive cottage we rented: 1) we had been given incorrect key code so after 8 hour journey could not enter. 2) upon entering, cleanliness was low level; no airing ( this was end of July some years ago and we were first visitors... we should have smelled a rat... first visitors in July in Cornwall in Looe ?!) 3) Broadband did not work. Sykes told us to contact the owners (details in manual). Manual was found behind sofa under ironing board! Some days later that was fixed. 4) Boiler failed. No hot water. Told to leave key under mat so some unknown plumber could enter house and fix it. Under my management i would have arranged a plumber to arrive at renters convenience. WE paid for a plumber to come whilst we we in residence rather than risk rifling of of our possessions whilst we were out enjoying Cornwall. SYKES absolutely refused to reimburse. TERRIBLE, AWFUL COMPANY. Rent cottage via a different company would be my advice.