Sykes customer service is appalling. I spent 2 hours on hold (from abroad, costing me € 30) trying to reach customer services as we had to pay a deposit for a holiday we had to cancel due to quarantine restrictions. Now, months later, it appears we will get a refund on our deposit. However, we have been waiting for our refund for well over a month and Sykes does not answer any of our emails except for standard replies that email response times are now 21 days(!). There is no way to reach them.
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,480
reviews
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