Completely agree with feedback from others - this company is a rip off merchant. They have blamed us for damage we didn’t cause (a hole in a window which is clearly an old break and has very obviously been there for some time.) No amount of arguing our case makes any difference, they are being totally unreasonable. Other small faults have been flagged too, such as a dirty handprint on wallpaper which is easily removed with a wet cloth! They say it’s child and dog friendly but expect the place to be pristine. We cleaned the place thoroughly before leaving but they’re nitpicking over little things and saying we didn’t clear up which is total fibs. I’ve always cleared up wherever I’ve gone. They are trying to make money out of us is my feeling and have already taken £200 bond out of my account without my consent. I’m livid. This is company is a money-making scam, do not use them!