We arrived at Ty Hydref in Beaumaris at 4 pm Friday 28th August to find dirt everywhere including the cooker, chairs, rugs and the sink pedestal. The kitchen floor was covered in crumbs and there was a half used toilet roll that previous residents had obviously touched. Worse of all , and most worrying , was a bag of someone else’s rubbish on the bedroom bannister . Totally unacceptable. Sykes Cottages final resolution offered at 8.45pm ,after we had been sat outside in our car for nearly fours hours ,was firstly could we just get into the bed and it get cleaned tomorrow ! Or we could go to a hotel and they would get it cleaned the next day. Not acceptable when we had paid £600 and only had a three night stay anyway. We obviously left , it was too late to drive home and paid ourselves to stay in a hotel which we had to travel another 30 miles away. Due to the bank holiday we have been unable to find any other accommodation in the area and had to return home to celebrate our Pearl Wedding anniversary. We advised Sykes Holiday that we both have health issues that make us vulnerable . We are now b pursuing a formal complaint
4 years ago
Sykes Cottages has a
1.2
average rating
from
1,480
reviews
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