Just giving update I like most other people ran into a lot of trouble with Sykes To cut a very long story short I have now got all my money back £209. Would not surprise me if they were paying the lower amounts first so that they can report to the CMA that they are complying with their instructions. I wish everyone all the very best in getting their refunds Not sure that this company will learn their lesson If anyone books with this company please read their updated terms and conditions PS they are not the only holiday company who have tried to conn us all