Sykes emailed to say we may have to cancel our holiday due to living in high risk area. Cannot get through on the phone and there's no email. Been trying every day since Wednesday and been on hold for over an hour each time without answer. When I tried to cancel online it says we will lose all our money. Come on Sykes - I've had great service from you in the past but this is getting silly now! Does anyone else know what happens if you click on 'cancel my holiday'? Will I forfeit the whole holiday cost? Just trying to do the right thing here.
4 years ago
Sykes Cottages has a
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