As a motor repair garage i was interested in a car on their web site, to bid on this car you have to pay a £60 fee and register to bid. You are also told to send information and documents to show that you are a trader The documents would not send, there is no contact number and it is an automated service if you need help. There is an online chat that if you are willing to wait for ages you might just get through, When i eventually got a faceless rep they cut me off when I started to ask questions why their system did not work To top it all off the only thing that worked was the payment and when i checked my bank account they had taken it TWICE. I can not get in touch with anyone and never had such bad service