I purchased a number of items online payment made straight away then I'm informed it will take 5 to 7 days o be removed waited 6 days joined live chat to ask if parts are ready to be collected was told yes every item ordered is ready so set of travelling 70 miles to collect reach there I'm told nothing is removed I had to wait there for over 3 hours could not believe it and when they did remove and bring the parts to me they damaged the door and bumper with forklift the light which was posted from another branch totally incorrect absurd what a waste of journey my vehicle is still in the bodyshop waiting to be finished no thanks to this unprofessional company as I have had to source parts elsewhere and has delayed everything as I put my trust in synetiq bad move absolutely appalling service customers are being sold parts that are not as described online when purchased and there is no reimbursements what's so ever offered for there mistakes all you will here from branch staff customer service in Doncaster at fault trading standards informed