The only reason I've given this company 1 star is because there was nothing lower. Their customer service has been awful. I ordered 30 meters of WF100 satellite cable from them and paid extra for delivery by Wednesday 29th July. The cable needed to be installed today (Thursday) with final commissioning the following day. I received confirmation that the cable had been shipped on Monday with a follow up email on Wednesday asking for feedback on their service The cable didn't arrive on Wednesday and despite calling, and speaking with Danny, I couldn't seem to get any confirmation about when the cable would be delivered (in this age of advanced mobile communications you would have thought it would be easy to establish where the cable was, and when it was likely to arrive) I've been ringing constantly this morning and I suspect they blocked calls from my mobile as I was getting a constantly engaged tone. When I used an alternative mobile I got straight through. I did explain to Danny that I understand things sometimes go wrong and its what's done afterwards to put it right that matters. I suggested that he could arrange for a motorbike courier to deliver the cable (I thought it was the least he could do) but he refused. I was left with no choice but to cancel the order and ask for the money to be re-credited to my account. Let's see if they can get that right DO NOT USE THIS COMPANY!!!!!