I am leaving reviews on this company on any review site that I can. After buying goods from them, I came home one afternoon to find a card from their courier stating parcel was left behind recycle bins. There wasn't a parcel there. When I made a complaint I was told that the parcel was delivered here and they have a signature. I asked TackleUK to provide me with the signature and they ignored my requests. It was left to me to contact the courier, and to tell them that I am reporting the matter to the police as someone is impersonating me. I received an email with a signature, but it is nothing like mine. I then sent them my signature and a copy of the back of my bank card showing my signature. UK mail, the courier have told TackleUK that the signature is different to mine, yet still no refund. I had a reply to another review, yet the person still said their hands are tied and that it was down to me to get UK Mail to admit that the problem is not mine. I'm no office junior, so I'm not going to deal with either party. What I did do was reported it to my bank, and they are going to get my money back for me. I will confirm that neither party wanted to see the card that the driver left here, stating that the package was left behind the recycle bins. So for your information Customer Services team, I have proof on a UK Mail card that the parcel was left outside the property, I have proved to UK Mail that the signature they have is not mine, and have allowed my bank to confirm this to UK Mail. 1* harsh? I think I was far too generous.