Placed order and paid for order as listed as in stock not in stock at all was lied to and told one section was damaged so couldn't post ?? Total rubbish as contacted Preston who said spare sections are always available. Then constantly told will be available this week over and over again. When I found a number for the and called was constantly talk over by a rude member of staff. When asked to speak to a manager I was sent a e ticket telling me I was in the wrong. Eventually the item arrived (a new pole) was told all items checked by shop however was still sealed in plastic from suppliers. The customer service from this store is terrible will never order from here again and will tell everyone on the circuit which I fish to stay a million miles from the site I can not express how bad they are. Also after several complaints the item was still on the site as in stock. I called Preston innovations who told me that the pole was not being sent to any shop for at least 20 days after I ordered yet Tackleuk said they where telling them they would have it the end of the week. Never ever again. Order from here at your own peril. Terrible site