Purcahsed a Guru Fusion Base - all fine, dispatched on time .... great. Sent with DHL which is where it started going wrong..... 4 alleged delivery attempts, then stuck in warehouse, then nobody knows.
The ticket system for order queries is far too slow - a reply once a day if lucky. Didnt want to refund - they need to understand the Consumer Rights Act - i do !!!!!. Refund processed but Ash the owner is far too busy to talk to a customer.... mmmm customer service seems to be missing
Shame really as up till today they had always been great
5 years ago
Tackleuk has a
3.2
average rating
from
126
reviews
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