This process was extremely arduous and overall a very poor customer experience.
I’m not sure if you hold venues to any sort of SLAs but if you do, the majority of them are not meeting them. I found venues to be unresponsive consistently and I had to chase multiple times before taking matters into my own hands and just turning up at spaces to view.
Additionally your filters do not match reality, a number of times I filtered by specific criteria, only to speak to the venue and find out that they didn’t meet those criteria.
If you are going to run an aggregation service, you need to ensure that the supplier themselves are meeting a certain level of customer experience.
It otherwise reflects very badly on tag venue
3 years ago
Tagvenue has a
4.7
average rating
from
3,232
reviews
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