we ordered from 11 am and scheduled it to be delivered at 1 pm. quarter to 2 and we still haven't got the order, no update no nothing so we called the restaurant. Restaurant said pizza has been sitting for 2 hours waiting for a rider but no one has been assigned to it. Their reason was there was no driver suitable for our big order which were 5 boxes of pizza! Seriously?? Only after we called the restaurant that someone from talabat contacted us. They only called once within the 3 hour time frame. For more than 2 hours there was no available near the area. With the 2 hour time span they did nothing to solve the issue. They has the audacity to tell us "we apologize for the SLIGHT DELAY, we will compensate you with 8 dhs." Ridiculous! The restaurant had to book for careem to have our order delivered.