I placed an order recently, and unfortunately, I have received broken item with the delivery. Despite reporting the issue promptly, I am disappointed to note that my concern remains unresolved. It has been three days, and I have yet to see any action taken to rectify the situation.
I understand that mishaps can occur, but the lack of timely resolution and communication has been frustrating. As a loyal customer, I believe in the efficiency of Talabat's services and hope that this matter can be addressed promptly to maintain the positive customer experience I have come to expect.
I kindly request your urgent attention to this matter and appreciate your efforts in resolving the issue at the earliest convenience.