This company has a policy of disconnecting the call with the customer when you call to cancel their contract. It happened at least three times, the moment my husband would tell them he wants to finish the contract with them, they hang up. Then, they start sending letters to pay crazy amount of money and threaten with affecting the credit score. They rip off people who do not know their rights as customers. I tried to call and again, the moment I explained the situation they said they would transfer the call to cancellation department and just closed the phone. Absolutely awful experience. They do not even deserve one star.