I order a sink for my kitchen over a week ago and selected next day delivery. It was the last item I needed to finish a kitchen renovation.
The first failed attempt was on me. The delivery was attempted right after the builders had left for the day and before I got home from work.
So I selected a redelivery for the next day to a service point. The next day the service point rejected it.
Try 3, I contact TW who ensure me that they will make sure they try to deliver again to my actual address and have spoken to the delivery company and driver to ensure this would happen and wouldn't get missed. I work from home all day to be here to receive the package at any time. And surprise surprise, it never shows up.
It's now been 8 days since next day delivery was supposed to happen, and I'm still without a sink and now going to have to start from scratch with another company. I've also wasted two days of my builders time as he's been here when it's supposed to finally arrive twice to install.
8 months ago
Tap Warehouse has a
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