From reading reviews I realized I got scammed. I made a typographical mistake on my pick up date and there was no support available to either amend and re-schedume or totally cancel my booking and rebook with the correct date. Ive tried calling the phone lines, no-one was picking up and they replied to my emails one day later saying they will not refund my 100 euro paid because it is in their cancellation policy even if the faulty booking was still not confirmed on their site! Found out later that they are a SCAM business and that most of their positive reviews are fake. ABSOLUTE DISGRACE.